Mentors and proteges are matched through a state of the art virtual mentoring website.

New Mentors and Proteges complete an online profile, providing background information and interests that help match them to a suitable mentoring partner.

Once their profile is complete, proteges can immediately seek a mentor, ask a question, join a discussion forum, review posted resources, and more.

When a mentor accepts a protege's invitation to connect, the pair work together to establish goals, develop an action plan, and measure progress against the stated objectives.

Most relationships take place mainly online using either the platform's messaging tool or via regular email. Mentor pairs may choose to connect on the phone (which is highly encouraged) or meet in person. The relationship is supported with periodic training emails, newsletters, and online training opportunities for mentors and proteges, and the availability of phone or online coaching on any aspect of mentoring.

Whether paired or unpaired, mentors can interact with proteges by posting in a discussion forum, answering proteges' questions, posting an article, or messaging specific proteges they would like to assist.